Kizik Reviews
Kizik Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kizik has 4.0 star rating based on 6 customer reviews. Consumers are mostly satisfied; Kizik reviews note medium price and value product diversity and website.
Key Takeaways for Future Customers
- Expect supportive, comfortable sneakers praised by multiple reviewers.
- Customer service can resolve issues when reached; keep order details handy for exchanges and returns.
- Watch for discount application at checkout and confirm shipping timelines before travel.
Negative Feedback / Risk Areas
- Frequent customer complaints about difficulty reaching customer service by phone.
- Reports of delayed refunds and unclear return processing and tracking.
- Delivery problems including missing or worn returned items and discounts not applied at checkout.
Positive Feedback
Many reviewers praise helpful representatives, quick replacements, and overall product comfort and support.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kizik has 4.0 star rating based on 6 customer reviews. Consumers are mostly satisfied; Kizik reviews note medium price and value product diversity and website.
Key Takeaways for Future Customers
- Expect supportive, comfortable sneakers praised by multiple reviewers.
- Customer service can resolve issues when reached; keep order details handy for exchanges and returns.
- Watch for discount application at checkout and confirm shipping timelines before travel.
Negative Feedback / Risk Areas
- Frequent customer complaints about difficulty reaching customer service by phone.
- Reports of delayed refunds and unclear return processing and tracking.
- Delivery problems including missing or worn returned items and discounts not applied at checkout.
Positive Feedback
Many reviewers praise helpful representatives, quick replacements, and overall product comfort and support.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Asheville, North Carolina
All I wanted was to order a pair of shoes for my husband and I signed up and I was supposed to get 15% off but when I went to pay, there was no way for me to get the 15% off so I didn’t buy the shoes
I couldnt figure out how to get the 15% off that they said I would get if I signed up for my husband shoes and then there was no way I can get in touch with anyone to tell them about the mistake
Albany, California
Had to cancel order
Nothing bad; the shipping time was iffy relative to the start of our trip, so we found the shoes locally by chance. So we called to cancel the order before it shipped.
The person on the phone was very helpful and pleasant and was able to do everything right away.
User's recommendation: Great brand with great service
Shawnee, Kansas
Discount not given at check out
I've tried to call the CS number 6 times, and all I hear is dead silence. How the heck can I get my issue resolved if no one is there to help?
Preferred solution: the 15% discount and free shipping advertised for signing up for texts
Bay City, Michigan
Information on shoes
- - Are there hand-washable Kizik shoes?
- - I want the names of the shoes I ordered for my elderly mother-in-law; one model seems sturdier.
Are there Kizik shoes which can be washed by hand? I also was wondering what were the names of the shoes I had ordered in the past for my elderly mother-in-law. She finds one model more sturdy than the other.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oak Creek, Wisconsin
Return problem 1 month expires today & youre closed
- - Order was received in December after the purchase date 12/2/25.
- - Store is closed now; please call Monday to process the return at 414-416-****.
Please help me with a return. Order received in December after purchase date 12/2/25.
I thought I had until the received date to return. You're closed now 1/2/25 at 8 PM CST.
Please call me Monday, when open, to process the return at 414-416-****.
Thank you.
Barb Grobschmidt
Preferred solution: Full refund
Fort Myers, Florida
Fed ex drop off is not possible.
Not charge me . I want them to not charge me. Send me different labels so i can go across the street to UPS.
Need a different size
Need to speak with a representative in customer service to discuss availability as there's not much to pick from online. Please call me at (215) 882-****. Thank you for your assistance.
Preferred solution: Exchange for another size
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Order received just now issue
- - Item arrived worn and washed with stains.
- - It was worn by someone else, and I request a replacement for order 333****.
Company fixed the issue and I have been provided with apology. Called customer service and was routed to returns where I spoke with a kind gentleman who took care of the problem immediately.
The order just received is worn and washed, but stains remain. Someone returned it after wearing.
I bought a new pair and want these replaced as soon as possible, please. My hand is broken and I cannot wash someone's dirt.
Please remedy this. It is order 333****.
- Love
Preferred solution: Replacement asap need for an event.
User's recommendation: Great sneakers very supportive and comfortable
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn/exchange
- - I placed a call and got a busy signal, waited, then hung up.
- - I need an exchange; please contact me at Dixieevers@***.com or order #353****.
I placed a call and it looked like I got a busy signal. I waited, butnothing ever happened so I finally hung up.
I need an exchange. Please contact me.
Dixieevers@***.com
Order # 353****
541 554 ****
Shelton, Washington
NOT UPSET JUST WANT TO RETURN PLEASE. CANNOT WEAR AS IAM NOW IN A WALKER OR WHEELCHAIR
I am a 94 yr old female who loves to walk. However doctor advised walker or wheelchair (hopefully not).
User's recommendation: Make easier to return shoes.
Naples, Florida
Shoe order not sent/. Shoe order was delivered to front porch but stolen
My son did not receive his kizik shoes that I paid for and you sent.
They must have been taken off the porch after delivery.
I am so sorry.
Thank you for your time.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExcellent customer service and outstanding product
Someone had returned a used pair and somehow it was sent to me. Some quality control on the returns would help.
User's recommendation: Love these sneakers
Orlando, Florida
Outstanding customer service
White sneakers had some stains on it. First time I called they didnt answer so probably on lunch break. After I called again they answered and replaced my item easily.
User's recommendation: Great. Customer service and product
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Return shipped FedX
- - Shoes were too big and were returned via FedEx using the QR code.
- - Tracking HRWZWDGJ shows delivery on 9/20/2024 at 7:10 PM and no refund update.
Company fixed the issue and I have been provided with apology. Most of my communication was through email.
Only one time did I have to call. They were slow to believe me.
Hi, my name is Carla Davis and I need your help. When I received my shoes they were too big.
I returned them using FedEx.
I used the QR code you sent me. HRWZWDGJ
They show being delivered to your company on 9/20/2024 at 7:10 PM
I havent t heard a word about you receiving them or me getting a refund.
Could you please help me resolve this.
Thank you very much.
Carla
User's recommendation: I’ve gotten no help at all from this company!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo rate the company as excellent!!
The return was handled quickly and professionally. Everyone was nice and knowledgeable! I was very satisfied with all the levels I came into contact with!
Preferred solution: Full refund
User's recommendation: Use this company, especially if you have a large shoe size!
Sarasota, Florida
When I finally got my shoes in 10/8, I had to pay a postage fee of $10.56! If they had been delivered on time to my Sarasota address, this would not have been a problem. I will be exchanging them as t
- - I paid $10.56 postage at the post office.
- - Delivery to my Sarasota address would have avoided this.
- - I must return and exchange for a larger size.
When I finally got my shoes at a post office, I had to pay postage if $10.56. Had they been delivered as promised to my Sarasota address, this would not have happened. Now I have to return them and exchange them for a larger size as they are too tight!
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